Relief Retire Worker

Exempt | Location: Civic Center

contact information

Marcel Nguyen

job description

OPEN DATE:             June 21, 2022

FILING DEADLINE:   July 5, 2022 or until a sufficient number of applications is received.

RATE OF PAY:          $17.64

JOB LOCATION:       Downtown Los Angeles/Civic Center

WORK HOURS:       Work schedule may vary between the hours of 8:00 AM – 5:00 PM; Monday – Friday (not to exceed 29.5 hours per week nor 999 hours within a service year). Start and end times is at the discretion of the Division Manager or designee, to accommodate operational needs.



The Relief Retirement Worker duties include, but are not limited to the following:

  • Assist staff in the preparation and administration of Health benefits, including processing files, researching database information, and completing data entry
  • Assist with the compilation of Health data for monthly Division/unit reports
  • Perform work through the use of a variety of software and computer systems
  • Perform comprehensive review and calculations of specific Health forms/cases
  • Prepare and deliver correspondence, reports, and Health documents
  • Manage and organize documents for scanning and photocopy, responding to requests for information, file retrieval and deliveries
  • Provide excellent customer service while responding to telephone inquiries from members, their authorized representatives, or their beneficiaries, regarding issues pertaining to general Health benefits
  • Read and adhere to written procedures and follow verbal instructions
  • Provide clerical support and other as-needed support to Departmental staff.



·Strong computer skills, including a working knowledge of Microsoft Word and Excel
·       Ability to operate standard office equipment (i.e., copiers, fax machines, etc);
·       Strong communication skills to communicate effectively and professionally in a work environment, and maintain confidentiality;
·       Good self-motivation skills, including taking initiative, setting goals and working independently after understanding the division’s objectives, while maintaining a positive attitude;
·       Excellent organizational, interpersonal and teamwork skills are highly desirable. Administrative, technical, or clerical experience is preferred.
·       Strong mathematical and analytical skills
·       Skill in meeting multiple deadlines and working in a busy environment

How to apply

The selection process will consist of an oral interview.  Only those candidates who meet the minimum qualifications will be scheduled for an oral interview. 

Interested candidates should submit the following to LACERS’ Human Resources via this upload link Relief Retirement Worker 070522 Upload Link :

1.     Regular City Application

2.     Résumé

3. Contact information for three professional references Reference Check Form Download Link

When submitting the required information, please label your submission with your Last name, First name, Relief Retirement Worker and type of document. (i.e. Smith, John Relief Retirement Worker City Application).