Relief Retirement Worker

Exempt | Location: Civic Center

contact information

Charlena Freeman
(213) 317-5321
charlena.freeman@lacers.org

job description

FILING PERIOD: 10/29/2021 - 11/12/2021; or until sufficient applications are received.

JOB LOCATION:      Downtown/Los Angeles Civic Area

RATE OF PAY:          $17.64 per hour

DUTIES AND RESPONSIBILITIES:

The Relief Retirement Worker duties include, but are not limited to the following:

  • Answer telephone inquiries
  • Assist staff in the preparation of retirement benefits, including processing files and other database information
  • Assist with the compilation of payroll data for analysis of retirement benefits
  • Deliver correspondence, reports, and documents
  • Greet members at the LACERS’ front desk
  • Manage and prepare documents for scanning, responding to requests for information, file retrieval and deliveries
  • Perform work through the use of a variety of software and computer systems
  •  Photocopy and other clerical duties
  • Prepare correspondence and data entry
  • Provide clerical support and other as-needed support to Departmental staff
  • Provide excellent customer service while responding to questions from members, their authorized representatives, or their beneficiaries, regarding issues pertaining to general retirement benefits
  • Read and adhere to written procedures and following verbal instructions
  • Schedule appointments
  • Performs comprehensive review and calculations of all retirement cases 
  • Other duties as assigned and needed

DESIRABLE SKILLS AND ABILITIES:

  • Strong computer skills, including a working knowledge of Microsoft Word and Excel
  • Ability to operate standard office equipment (i.e., copiers, fax machines, etc);
  • Ability to lift 25 Ibs
  • Strong communication skills to communicate effectively and professionally in a work environment, and maintain confidentiality;
  • Good self-motivation skills, including taking initiative, setting goals and working independently after understanding the division’s objectives, while maintaining a positive attitude;
  • Excellent organizational, interpersonal and teamwork skills are highly desirable. 
  • Administrative, technical, or clerical experience is preferred. 
  • Strong mathematical and analytical skills
  • Skill in meeting multiple deadlines and working in a busy environment

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How to apply

The selection process will consist of a performance exercise and oral interview.  Only those candidates who meet the minimum qualifications will be scheduled. 

Interested candidates should submit the following to: https://forms.monday.com/forms/fa59c8ea50c92fc43e85affaca376d70?r=use1

1.    City Application

2.    Résumé

3.    Contact information for three professional references

Applications will only be accepted via email. Incomplete application packages will not be considered.

NOTES

(1)  Candidates selected for these temporary positions will be required to work on an as-needed basis with a maximum of 999 hours per service year (maximum 29.5 hours per week) and no minimum guaranteed number of hours per week or per year. A service year begins on the start date of employment and on each anniversary date thereafter.

(2)  Selected candidates must pass a physical exam administered by a City physician and will be subject to a background check, including fingerprinting.  Appointment is subject to background review and clearance. 

(3)  There are no medical, dental or retirement benefits. 

(4)  Candidates who worked as part-time, exempt employees with the City of Los Angeles in the past 12 months may not be eligible to apply.

(5)  The incumbent will not accrue any civil service tenure, contractual employment rights, or due process rights and may be removed, without any finding of cause, at any time.

(6)  Candidates who have applied in the past 12 months are not eligible to apply.

For candidates seeking initial City employment, in accordance with Los Angeles City Ordinance 187134, information regarding COVID-19 vaccination requirements as conditions of employment may be found at: https://clkrep.lacity.org/onlinedocs/2021/21-0921_ord_187134_8-24-21.pdf.