Program Director, L.A. College Promise Works


contact information

Ramon Covarrubias

job description

Job Title: Program Director, L.A. College Promise Works  

Terms: Full-time/Exempt  

Location: Hybrid (Remote and Los Angeles City Hall) 


L.A. College Promise Works (LACP Works) is an initiative that connects community college  students to career coaching, skills training, and paid employment opportunities. This program is  the product of a close partnership between the Office of Los Angeles Mayor Eric Garcetti, the  L.A. Community College District (LACCD), the Mayor’s Fund for Los Angeles, and the City’s  Workforce Development System. LACP Works aims to build a sustainable, equity-driven  employment pipeline that connects College Promise students to high-quality jobs and career  pathways in the private, public, and non-profit sectors. The program allocates career coaches  for all nine LACCD campuses to help students navigate campus resources, offer career advice,  provide wrap-around training, and find paid internships and permanent positions. LACP Works  builds on the success of L.A. College Promise, an effort first announced in 2016 by Mayor  Garcetti and LACCD to provide all L.A. Unified School District (LAUSD) graduates with free  tuition at L.A.’s community colleges. This landmark program provides students with additional  academic support services, free laptops, and free passes on the City’s DASH buses. The L.A.  College Promise is one of the largest citywide free community college programs in the nation,  having served more than 20,000 students to date. The city’s effort became one of the models  for the California College Promise Program, a statewide initiative to make higher education  more accessible and affordable.  


The Program Director will facilitate the implementation of L.A. College Promise Works. The  program has a team of Employment Specialists, who will serve as both job developers and  system navigators to help students find meaningful employment and connect to supportive  services to ensure their success. The Employment Specialists facilitate work readiness training  

and certification for participating students and engage local businesses and City agencies to  place them in jobs and paid internships. The Program Director will supervise the activities of the  Employment Specialists and support the team members on a day-to-day basis. The individual  will work closely with the Mayor’s Office and the City’s Workforce Development System, and  LACCD to ensure the specialists reach the program’s employment training and placement  outcomes in a timely and cost-effective manner.  

 Responsibilities for the position include, but are not limited to:

  • Managing a team of Employment Specialists and serving as their point person and daily  support system

  • Ensuring consistency in the implementation of core program components across multiple  worksites and partners

  • Creating an adaptable strategic plan, and developing and implementing proven strategies  that maximize efficient job placements in accordance with the plan

  • Collecting and sharing best practices with specialists who will be co-located in different  areas throughout Los Angeles

  • Developing and monitoring metrics and ensuring the quality and integrity of the data to  assess program impact and effectiveness

  • Tracking program implementation and furnishing reports required by grant funders

  • Providing technical assistance and tools to the specialists to assist them in the production  of their own individual progress reports

  • Monitoring budgets and updating them as needed throughout the program implementation

  • Crafting, supporting, and delivering internal and external visual, oral, and written  messaging that captures and communicates program successes.

  • Managing multiple and competing priorities, projects, and deliverables seamlessly,  effectively, and responsibly

  • Performing other related duties as assigned 


The ideal candidate possesses a passion for making meaningful, sustainable change in the  lives of college students and is ready to work in a high-energy, fast-paced, and collaborative  work environment. The ideal candidate is a focused, self-starting, empathetic, and culturally  

sensitive individual who has the ability to design and implement interventions that lead to  improved career outcomes for diverse college student populations. As a core member of the  L.A. College Promise Works leadership team, the Program Director will be responsible for  consistently refining and improving the program model. The work of the individual will promote  government program excellence in connecting participants to meaningful full-time and part-time  employment that aligns with their academic field of study. The candidate must also demonstrate  the following personal attributes and characteristics for the position. Importantly, the candidate  must also have significant familiarity with community college systems.  


  • Ability to provide direction to a team and propose solutions that remedy issues and  remove barriers

  • Ability to use diplomacy in working relationships to effectively and efficiently deal with  conflict and to arbitrate solutions so that impacted parties buy into the initiative

  • Ability to build and maintain professional relationships and consensus with diverse  workgroups and stakeholders

  • Ability to translate program objectives into effective program design solutions

  • Track record of delivering results in high-pressure environments with multiple work  streams, and a passion for public service and making a difference in the lives of residents

  • Ability to thoughtfully communicate with and respectfully engage diverse partners around a shared vision for achieving results

  • Ability to bring together public, private, and non-profit workforce organizations

  • Ability to navigate ambiguous environments with excitement and enthusiasm

  • Experienced in dealing with senior government officials and business people 

Minimum Qualifications:

  • 3-5 years of responsible experience in career development and college advising

  • Knowledge and skill in program management with emphasis on job placement

  • Excellent organizational and time-keeping skills

  • Effective in exercising sound judgment and must possess good analytical skills

  • Excellent written and oral communication skills, including experience with public speaking

  • Ability to work independently and as a team player, to take initiative and to manage multiple projects and tasks at a time

  • An advanced degree may be substituted on a year for year basis, for all but two years of  the required experience

  • Experience managing and leading a team for at least three years


Hybrid. The position will start as a remote work opportunity. As government offices begin to  reopen, the position will transition to in-person work.  

Reports to: 

Steve, Zimmer, Senior Education Advisor, Office of Los Angeles Mayor Eric Garcetti  


Full-time position with a salary that is commensurate with experience  

Start Date:  

August 2021  

This is an exempt, at-will position contingent on grant funding. The individual appointed to this  position will not accrue any civil service tenure, contractual employment rights, or due process  rights. The incumbent may be removed, without any finding of cause, by the hiring authority.  

Learn more about the L.A. College Promise Works:

How to apply

To apply for the position, please email your resume and a cover letter to Ramon Covarrubias at