Flex Benefits Call Center
http://www.myFlexla.com
8:00 a.m. - 5:00 p.m., Monday through Friday
(800) 778-2133
Anthem Blue Cross - medical coverage>
http://www.anthem.com/ca/cityofla
(800) 288-2539 - Blue Cross PPO Customer Service
(800) 227-3771 - Blue Cross HMO Customer Service for 2010
(800) 288-2539 - Blue Cross HMO Customer Service for 2011
(866) 723-0515 - Blue View Vision Customer Service
(800) 977-0027 - 24/7 NurseLine
Kaiser Permanente HMO - medical coverage
http://my.kp.org/ca/cityofla/
(800) 464-4000 - Customer Service
(800) 777-1370 - TTY
Delta Dental - dental coverage
http://www.deltadentalins.com/enrollees/index.html
(800) 765-6003 - Delta Dental PPO and Delta Preventive
(800) 422-4234 - DeltaCare USA DHMO
Managed Health Network (MHN) - Employee Assistance Program (EAP)
https://members.mhn.com - company code: cityoflosangeles
(800) 213-5813 - available 24/7
CreativeBenefits (a WageWorks company) -
Dependent Care Reimbursement Account (DCRA) &
HealthCare Flexible Spending Account (HCFSA) - 2010
http://creativebenefits.com/
(888) 295-5656 - Customer Service
(888) 295- 5757 or (888) 452-5922 - Fax Claims
claims.vista@wageworks.com - E-mail Claims
(213) 978-1591 - City's DCRA/HCFSA Coordinator
WageWorks - Dependent Care Reimbursement Account (DCRA) &
HealthCare Flexible Spending Account (HCFSA) - 2011
www.WageWorks.com
(877) 924-3967 - Customer Service
(888) 295- 5757 or (888) 452-5922 - Fax Claims
claims.vista@wageworks.com - E-mail Claims
(213) 978-1591 - City's DCRA/HCFSA Coordinator
Prudential - Life Insurance (2010)
(800) 524-0542 - For general questions on submitted life and waiver of premium claims
(888) 257-0412 - For proof of good health decisions (evidence of insurability)
(877) 889-2070 - For information and quotes on converting coverage
(800)778-3827 - For information and quotes on Porting your Optional Life coverage
(213) 978-1591 - To file a claim, call the City's Life Insurance Coordinator
(213) 978-1655 - To receive forms to convert or port coverage upon separation from City
Standard of Oregon - Disability & Life Insurance (2011)
(800) 368-2859 - for general questions
(213) 978-1655 - To file a disability claim, call your City Member Services Representative
(213) 978-1591 - To file a life insurance claim, call the City's Life Insurance Coordinator (2011)
MetLife - Accidental Death & Dismemberment (AD&D) Insurance
(800) 638-6420 - Customer Service
(213) 978-1591 - To file a claim, call the City's AD&D Coordinator
(213) 978-1655 - To receive forms to port coverage upon separation from City
(866) 492-6983 - For information and quotes on porting coverage